Introduction

Prague E-Scooter Guide ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our website.

Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

  • Device information: Browser type, operating system, device type
  • Usage data: Pages visited, time spent on pages, referring website
  • IP address: Your Internet Protocol address (may be anonymized)
  • Cookies: Small data files stored on your device (see Cookie Policy below)

Information You Provide

We may collect information that you voluntarily provide to us:

  • Contact information: If you email us, we receive your email address and message content
  • Feedback: Any comments or suggestions you submit

How We Use Your Information

We use the information we collect for the following purposes:

  • To operate and maintain our website
  • To improve our content and user experience
  • To analyze website usage and trends
  • To respond to your inquiries and communications
  • To detect and prevent technical issues or abuse

Cookie Policy

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

Cookies We Use

Cookie Type Purpose Duration
Essential Remember cookie consent preference 1 year
Analytics Understand how visitors use our site Session to 2 years
Preferences Remember your settings and choices 1 year

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Please note that blocking or deleting cookies may affect your experience on our website and may prevent certain features from functioning properly.

Your Cookie Choices

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can change your preference at any time by clearing your cookies and revisiting the site.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

External Links

We link to official Czech government websites and other authoritative sources for regulatory information. These sites have their own privacy policies that govern how they handle your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR):

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can request correction of inaccurate or incomplete data
  • Right to erasure: You can request deletion of your personal data in certain circumstances
  • Right to restrict processing: You can request limitation of how we use your data
  • Right to data portability: You can request transfer of your data to another service
  • Right to object: You can object to processing of your personal data

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Supervisory Authority

If you are located in the Czech Republic and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with the Office for Personal Data Protection (UOOU):

Questions About Our Privacy Practices?

We are happy to answer any questions you have about how we handle your data.